Bookings
Create, edit, move, extend, cancel and return bookings.
Edit, move or cancel a booking
How to change the time, products, lock or status of a booking that is already paid — and what happens to the money when you cancel.
Find a booking, filter the list and export
How to search the Bookings list by customer name or order number, filter by date, sort the columns, export to file and print booking sheets.
Pickup, return and booking statuses
What each booking status means, how a customer completes pickup and return, and why marking a booking Returned frees the unit straight away.
Read the Booking Management timeline
How to read the day and week timeline in Booking Management — what each row and colour means, how to move between dates, and how dragging a booking to another lock works.