Getting started
Set up your account, payments, locations and first products — and get ready for each new season.
Finding your way around the Rentalbuddy admin: menu, Location picker and Home warnings
A tour of the admin as it looks now: every menu item and its red or amber marks, the searchable Location picker, where Stations went, the seven-step setup Guide and its next-step button, the warnings on Home (including the ones shown during setup and Worth reviewing), the Settings tabs, lists that remember your filters, and what the no-access notices mean.
Getting help inside the Rentalbuddy admin: the help button, guides, the assistant and support
The help button on every page opens the guides for the screen you are on and, where it is enabled, an assistant you can ask questions about the admin, plans and prices — in your language or one you ask for, with screenshots, previous chats and replies from Rentalbuddy support to questions it couldn't answer. Plus video guides and how to contact support.
New operator setup checklist: from empty account to your first real booking
The setup Guide on Home (the seven-step Guide every new account gets, or the six-step one older accounts keep) and what ticks each step, the warnings shown above it, the full setup including what the Guide does not track, a go-live pre-flight list, and Make a test booking in the location's top bar to book once yourself before customers do.
Reopening after winter: the get-ready-for-the-season checklist
Every spring the same surprises: nothing is bookable, locks that were switched off, lapsed Igloohome connections and no PIN codes. The checks, in order, before your first customer of the year — including new open dates, switching locks back on within your lock limit, and re-syncing Igloohome.